Shipping Policy

Thank you for shopping with Solivys. After placing an order, please allow 1 to 3 business days for processing. During this time, our team carefully prepares and inspects your items before shipping them out.

Delivery times usually range between 5 to 9 business days depending on your location. Customs processing and courier service conditions may cause delays, which are outside our control. Your understanding is greatly appreciated.

We use a network of dependable couriers to deliver your order efficiently. Shipping methods are chosen based on order specifics and destination, with the goal of ensuring fast and reliable service.

Once your package ships, we will send you tracking information so you can follow its progress from our facility to your door.

Solivys offers complimentary standard shipping. Please note that any import duties, VAT, or handling charges imposed by your country are not covered in our shipping cost and remain the customer’s responsibility.

We currently offer international delivery to a wide range of countries. However, there may be limitations in certain regions due to carrier coverage or legal restrictions.

Some items may be restricted from shipping to certain countries due to their nature or local regulations. We will notify you if such an issue affects your order.

If you have any questions about shipping, or need special delivery arrangements, please contact us. We’re here to help make your order experience smooth and positive.

Company: BC CLUB POZNAŃ” SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Email: query@solivys.com
Address: UL. SZCZECIŃSKA 22, 75-135 KOSZALIN, district M. KOSZALIN, commune M. KOSZALIN, province ZACHODNIOPOMORSKIE